As an eCommerce business, keeping your promises for shipping to customers is crucial to building a reputation for reliability and trustworthiness. Providing a superior shipping journey experience can also help to increase customer satisfaction and loyalty. In this article, we will discuss several steps that eCommerce businesses can take to keep their shipping promises and […]

What is order tracking in eCommerce? Order tracking has become a basic expectation in today’s e-commerce environment. Order tracking is an increasingly common e-commerce feature which monitors shipments and communicates necessary order updates with consumers. Studies show that 97% of shoppers expecting the ability to monitor the shipping of their orders and find all their […]