What is a Shipment Tracker?
A shipment tracker tracks one racking number from being shipped until it has been delivered, no matter how many status events were created during its life cycle.
If a shipment Tracker returns no result, does it count?
It doesn’t. When a shipment tracker is not supported by TrackShip the shipment tracker isn’t counted in your trackers balance.
How can I pay for TrackShip?
You can pay for TrackShip using any major credit card. We accept Visa, Mastercard, American Express, and Discover.
Are there discounts for paying annually?
Yes, when you pay up-front for the year, you’ll get a discounted price and you will get all the shipment trackers balance for the entire year, so you can use the balance anytime during that year.
What if I have multiple stores?
You can add each one to TrackShip and you’ll pay one price based on the combined monthly order volume of all your stores. One subscription for all your WooCommerce, Shopify or custom apps (Tracking API).
Do you offer a discount for nonprofits?
We absolutely do! If you are a registered non-profit helping others, then we want to help you with a 15% lifetime discount. Just get in contact with us during your trial and we can set you up with a coupon code.