Our Story
We're building the future of post-purchase customer experience for ecommerce businesses worldwide.
Empower ecommerce businesses with complete shipment visibility
TrackShip was born from a simple observation: ecommerce businesses spend countless hours tracking shipments across different carrier websites, only to leave customers in the dark about delivery status. We knew there had to be a better way.
Our mission is to provide seamless, real-time shipment tracking that keeps customers informed at every milestone from the moment an order ships to final delivery. By centralizing tracking data and automating post-purchase communications, we help merchants reduce support tickets, improve customer satisfaction, and ultimately drive repeat purchases.
What Drives Us
Customer-Centric
We obsess over our customers' needs and build solutions that genuinely solve their problems.
Reliability
Your shipment data is critical. We invest in infrastructure and processes that never let you down.
Innovation
We stay ahead of industry trends and continuously improve to serve you better.
Transparency
We believe in open communication and honest partnerships with our customers.
The Complete Shipping Solution
We've built TrackShip to be the most comprehensive shipping tracking and customer communication platform on the market.
Real-Time Tracking
Track shipments across 1010+ carriers worldwide with automatic updates at every milestone. Keep your customers informed without manual intervention.
Fully Customizable
Match your brand with customizable email templates, tracking pages, and notification settings. Every touchpoint reflects your store's identity.
Advanced Features
Auto-complete orders on delivery, trigger marketing campaigns, flag delayed shipments, and access powerful analytics - all in one platform.
User-Friendly Interface
Set up in under 10 minutes without any coding knowledge. Intuitive dashboard and simple integrations with Shopify, WooCommerce, and more.
Built by Experts, For Merchants
Founded in 2022, TrackShip combines deep expertise in logistics, ecommerce, and customer service to deliver a platform that just works. Our team has spent years solving shipping challenges for millions of customers, and we're obsessed with making the post-purchase experience exceptional.
Today, TrackShip powers shipment tracking and post-purchase communication for thousands of ecommerce businesses globally from fast-growing startups to established brands. We're trusted to handle millions of shipments every month because reliability matters when it comes to customer happiness.
Trusted by Ecommerce Leaders
"TrackShip has been a tremendous asset to our company. We use TrackShip in conjunction with Advanced Shipment Tracking plugin created by the same development team, Zorem. The TrackShip allows us to auto-track and analyze each and every order from the minute the label is created to when the parcel is delivered. Going with TrackShip was an easy choice. It ticked all of our boxes at an affordable price. It also is being constantly updated and is very flexible. You can upload tracking numbers in many different ways ranging from simple csv files to full automation. This was an important factor when deciding on our tracking solution because we are constantly changing and improving processes. But thankfully the TrackShip team has got us covered!"
"We are an international company using different shipping couriers around the world. TrackShip has allowed us to integrate them all into one single tracking system. In addition to an easy setup, TrackShip integrates perfectly with woocommerce that makes the order tracking a breeze for our customers. Definitely the best solution for WooCommerce store owners!"