Shipping Management

Track. Automate. Engage.

TrackShip is a comprehensive shipping management platform that helps e-commerce stores track shipments, automate workflows, and keep customers engaged throughout their delivery experience.

  • 15-day free trial
  • No credit card
  • Cancel anytime
TrackShip shipping management platform

Core Features

Everything you need for complete shipping management

Auto-Track Shipments

Automatically sync shipment data from multiple carriers into a single unified dashboard. Track everything in real-time with full visibility.

Automate Workflows

Create automated workflows that trigger based on shipping events. Send notifications, update orders, and manage exceptions automatically.

Engage Customers

Keep customers informed with timely shipping updates via email and SMS. Branded tracking pages reduce support inquiries.

Why E-Commerce Stores Choose TrackShip

  • Unified dashboard for all carriers and shipments
  • Reduce shipping-related customer support inquiries by 40%
  • Real-time tracking updates across all channels
  • Automated exception handling and resolution
  • White-labeled branded tracking pages
  • Improve customer satisfaction and repeat purchases
  • Detailed analytics on shipping performance
  • Support for 1010+ shipping providers worldwide

How it Works

Simple 3-step workflow to keep customers engaged

Order Shipped

Your store processes and ships the order

Customer Notified

Automated email & SMS updates sent instantly

Delivery Complete

Tracking page updated with confirmation

Shipment Tracking

Automatically Track Shipments from Any Carrier

Connect your shipping carriers to TrackShip and automatically sync all shipment data. See the status of every package in real-time across your entire operation.

  • Support for 1010+ shipping carriers worldwide
  • Real-time tracking data updates every few minutes
  • Automatic exception detection and alerts
  • Historical data and analytics for all shipments
Automatic shipment tracking dashboard
Workflow Automation

Take Control of Your Post-Shipping Workflow

If you're tired of answering "where's my order?!" and other time-consuming post-shipping inquiries? We hear you, you're not alone.

Quickly resolve shipping inquiries
Monitor all your active shipments in real-time inside your store's dashboard and quickly resolve shipping inquiries, detect late shipments, and take action to avoid frustrated customers.
Reduce customer service costs
Your customers get tracking updates automatically, this helps you save time by minimizing the amount of shipping questions coming in from customers and frees up your customer service team.
Post-shipping & delivery automation
When a shipment is delivered, the order is automatically updated to Delivered, providing clear order completion status for your team and enabling automated post-purchase and marketing campaigns based on the delivery date.
Post-shipping workflow dashboard
Customer Experience

Engage Customers After Shipping with A Branded Tracking Experience

Enhance customer loyalty with personalized shipping communications and branded tracking experiences. Engage customers after purchase, build trust, and deliver a superior delivery experience.

Eliminate Customer Frustration

Build Trust and Loyalty

Increase Customer Satisfaction

Get More Repeat Purchases

Customer Notifications

Keep Customers Updated Throughout Delivery

Send timely, personalized shipping notifications that reduce support inquiries and improve customer satisfaction. Keep customers engaged from order confirmation to delivery.

  • Automated email and SMS notifications at key milestones
  • Customizable notification templates with your branding
  • Multi-language support for global customers
  • Delivery window predictions and notifications
Automated customer notifications and shipping updates
Branded Tracking

Deliver a Premium Tracking Experience

Branded tracking pages that match your store's design reduce support requests and keep customers engaged. Track packages with your branding, not your carrier's.

  • Fully customizable tracking page with your branding
  • Real-time status updates and package timeline
  • Estimated delivery dates and proactive alerts
  • Customer support chat integrated into tracking page
Branded customer tracking page
Analytics & Insights

Gain Valuable Insights on Your Shipping Performance

Analyze shipping and delivery performance using tracking data straight from your dashboard. Use the statistics generated from your tracking data to report on progress and identify areas for improvement.

  • On-time delivery rates by carrier and region
  • Shipment exception tracking and pattern analysis
  • Custom reports on shipping metrics and KPIs
  • Benchmarking against industry standards
Shipping analytics and performance dashboard

Start your 15-day free trial today

Full access to all TrackShip features. No credit card required. Cancel anytime.

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